Support

App: English Grammar Teacher | Updated: July 19, 2026

Need help with English Grammar Teacher? Contact support and include details about the issue so we can help you faster.

English Grammar Teacher is a local-first learning app. Your grammar progress is stored on your device and may be synced between your Apple devices through iCloud when iCloud sync is available and enabled.

Contact Support

Email: valitov.azamat.m@gmail.com

For faster assistance, include:

A short description of the issue
What happened and what you expected to happen
The lesson, grammar topic, task, or screen involved
Your app version and iOS version
Your iPhone or iPad model
A screenshot or screen recording, if appropriate

Do not send passwords, complete payment-card details, or other unnecessary sensitive information.

Common Issues

My progress is missing

Make sure you are signed in to the same Apple Account used previously and that iCloud access is enabled for English Grammar Teacher. Reopen the app while connected to the internet and allow time for synchronization.

If progress still does not appear, contact support before resetting or deleting any app data.

My progress is not syncing between devices

Confirm both devices use the same Apple Account
Make sure iCloud is enabled on both devices
Check that both devices have an internet connection
Update English Grammar Teacher to the latest available version
Open the app on each device and allow time for synchronization

A lesson or exercise appears incorrect

Contact support and include the grammar topic, lesson title, question text, answer options, and a screenshot if possible. We appreciate reports about unclear explanations, incorrect answers, or formatting issues.

The app is not responding correctly

Close and reopen the app
Restart your device
Install the latest available app and iOS updates
Check that your device has enough available storage

If the issue continues, contact support with the steps that caused it.

Subscriptions

English Grammar Teacher offers monthly and yearly auto-renewable subscriptions through Apple In-App Purchase.

Payments are processed by Apple
English Grammar Teacher does not store your payment-card information
Subscriptions renew automatically unless canceled before renewal
The yearly plan may include a seven-day free trial for eligible new subscribers

I purchased a subscription, but premium access is locked

Open English Grammar Teacher and use Restore Purchases from the paywall or app settings. Make sure your device is signed in to the Apple Account used for the purchase.

If access is still unavailable, contact support and include the approximate purchase date and subscription plan. Do not send complete payment information.

How do I manage or cancel my subscription?

You can view, change, or cancel your subscription through your Apple subscription settings.

I have a billing or refund issue

Apple manages payments, billing, cancellations, and refund decisions. For billing assistance or to request a refund, visit Report a Problem.

Free Trial Information

The seven-day free trial applies to the yearly plan for eligible new subscribers. After the trial, the subscription renews at the displayed yearly price unless canceled before the trial ends.

Trial availability and eligibility are determined by Apple. You can review the exact price and renewal terms on the App Store purchase confirmation screen before subscribing.

Notification Help

English Grammar Teacher may use optional local notifications for scheduled reviews and learning reminders.

Not receiving reminders?

Open iOS Settings and find Notifications for English Grammar Teacher
Make sure notifications are allowed
Check whether Focus mode is suppressing notifications
Check your reminder preferences inside the app

You can continue using the app and access your reviews when notifications are disabled.

Managing Learning Data

Your grammar answers, level estimate, progress, review history, and preferences are primarily stored on your device. Supported data may also be stored in your private iCloud account when sync is enabled.

Uninstalling the app removes locally stored data from that device but may not automatically remove information previously synced to iCloud.

Before deleting the app or resetting data, make sure any progress you want to keep has finished syncing.

Privacy Requests

For privacy-related questions or requests, email valitov.azamat.m@gmail.com.

English Grammar Teacher does not require a developer-managed account. We may therefore be unable to retrieve learning data stored only on your device or in your private iCloud account.

Response Time

We aim to respond within a few business days. Response time may vary depending on request volume and complexity.